PERFORGA SUPPORT
Support Center
Clear information about orders, delivery, returns and faulty items — all in one place.
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Frequently asked questions
Where are orders dispatched from?
Orders are normally prepared within 1–2 business days and dispatched from our third-party fulfilment warehouse in London, United Kingdom. This warehouse is separate from COMOGIA LTD's registered office.
How do I track an order?
After dispatch, the shipping-confirmation email contains the carrier's tracking link. You can also enter the tracking number on our Order Tracking page.
How do I request a return?
Eligible consumers generally have 14 days after delivery to notify us of a cancellation. Contact support@perforga.com with your order number and wait for authorisation before returning anything to PERFORGA Returns — c/o Henfield Storage, Staples Corner, Millennium Business Centre, Humber Road, London NW2 6DW, United Kingdom.
What if an item is faulty or not as described?
Contact support with your order number and a description of the issue. For an authorised return of a faulty, damaged, incorrect or misdescribed item, PERFORGA bears the reasonable return cost. Your mandatory consumer rights remain applicable.