PERFORGA · LEGAL

Shipping Policy

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    Shipping Policy

    Processing and dispatch location

    Orders are prepared and dispatched within 1–2 business days after payment is confirmed from London, United Kingdom, separate from COMOGIA LTD's registered office at 71–75 Shelton Street, London WC2H 9JQ. For return instructions, contact support@perforga.com before shipping and do not send return parcels to COMOGIA LTD's registered office.

    A tracking number is emailed once an order is dispatched. Carriers may include DHL, UPS or FedEx depending on the destination and service selected.

    Estimated transit times

    • United Kingdom: 3–5 business days
    • Europe: 3–6 business days
    • Switzerland: 2–4 business days
    • United States: 5–8 business days
    • Australia / New Zealand: 7–12 business days

    Times are estimates and may vary because of customs, carrier delays and peak periods. Only destinations enabled at checkout are currently served.

    Shipping costs, customs and taxes

    Shipping costs are shown at checkout. For deliveries outside the United Kingdom, customs duties, import VAT or other local charges may apply unless checkout expressly states that they are included. Where not collected at checkout, they are payable by the recipient.

    Export restrictions and sanctions

    PERFORGA does not ship to countries or territories subject to applicable international sanctions or embargoes.

    Order tracking

    You can follow the tracking link sent by email or contact our help centre.

    Failed deliveries

    If delivery cannot be completed, the carrier may leave instructions. Uncollected parcels may be returned to our processing location and re-shipping fees may apply where legally permitted.

    Contact

    support@perforga.com